Yes, communication is supposed to be hard

My experience with leading and managing teams has taught me that a lot of friction and frustration are caused by miscommunication. This often happens through that which is not spoken, i.e. through implicit assumptions about what the other means.

In this article I'll shed some light on how miscommunication occurs, show a typical example of it, and give an opinion on the implications (i.e. how should one behave after knowing all this, and how to prevent or fix miscommunication).

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