I previously blogged about and summarized the Lean Startup methodology and requesting customer interviews. But what do you do once you're in an interview? In this article I will discuss what to do and what to ask in order to get the most insights out of an interview session, as well as what sorts of things you should probe for.
I previously blogged about and summarized the Lean Startup methodology and requesting customer interviews. But I was told my messages are too American. The ways Americans talk is too outgoing, flamboyant and over-the-top by Dutch and perhaps also German standards. It's probably also a bit too long. Seeing that my initial customer base will be based in the Netherlands, I will need to tone down and shorten my messages. Here's what I did.
